Privacy Policy

1. Information We Collect

We collect the information you choose to provide through our contact and newsletter forms, such as your name, company name, email address, phone number, selected service, and message content.

We also collect limited technical information automatically, including browser type, device type, and pages visited, which helps us keep the website secure and improve its content.

2. How We Use Your Information

Information is used to respond to your enquiry, prepare project proposals, deliver contracted services, send our newsletter where you have subscribed, and meet legal or accounting obligations.

We do not sell personal information, and we do not use your details for unrelated marketing.

3. Legal Basis for Processing

We process personal information on the basis of your consent, our legitimate interest in operating and improving our business, and where required for the performance of a contract or to comply with applicable law.

4. Data Sharing

We share personal information only with service providers who support our operations, such as hosting, email delivery, and analytics providers, and only to the extent necessary for them to perform those services under confidentiality obligations.

We may disclose information where required by law, regulation, or valid legal process.

5. Client Project Data

When we deliver software or AI services, any client data we access remains the property of the client. It is handled under the terms of the applicable agreement, restricted to authorised project personnel, and returned or deleted at the end of the engagement on request.

6. Data Security

We apply access controls, encryption in transit, dependency auditing, and regular review of our infrastructure. While no method of transmission or storage is completely secure, we take reasonable technical and organisational measures to protect information from unauthorised access, loss, or misuse.

7. Data Retention

Enquiry records are retained for as long as needed to respond and maintain a record of the business relationship. Newsletter subscriptions are retained until you unsubscribe. Information required for legal, tax, or contractual purposes is retained for the applicable statutory period.

8. Cookies

This website uses only essential cookies required for the site to function and basic analytics to understand aggregate usage. You can block or delete cookies through your browser settings, though some parts of the site may not work as intended.

9. Your Rights

Subject to applicable law, you may request access to the personal information we hold about you, ask for it to be corrected or deleted, object to or restrict certain processing, and withdraw consent for marketing communications at any time.

10. Third-Party Links

Our website may link to third-party resources. We are not responsible for the privacy practices or content of those websites and encourage you to review their policies.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. The revised version will be published on this page with an updated effective date.

12. Contact

For privacy questions or requests, contact us at info@ellianttechnology.com or write to 120 E 14th St, New York, NY 10003, USA.